Academic Resources

Help is available

Contact the JCSU Canvas Help Desk at 704.330.1300 from 9 a.m. – 5 p.m.; and Canvas Support via the Help menu during all other hours (options of phone or chat are provided there).

Canvas Support after 8 p.m. and on weekends for students can be reached at 1.844.414.5047.

You can also chat with our Canvas help staff through the Canvas website.

In addition, you can utilize the SmarThinking online academic support, which is accessible in the Canvas portal

In addition, the University’s Learning Resource Center assists with writing and foreign languages. They will be available virtually. Appointments may be made by visiting or via email at

It is critical that you speak with your instructor in detail along the way for extra help and to devise strategies to help you succeed.

STEM Resource Center Online Tutoring

Spring – 2020



Zoom Tutoring Availability


Charnell Riggsbee


11 a.m. - 1 p.m.

MTH: 131, 132, 137, 138, 231, 232

BIO: 143, 144 242, 249, 341

CHEM: 231 and 233

Ja’Sha Gore


1 p.m. - 3 p.m.

MTH: 131, 132, 137, 138, 231, 232

PHY: 243  

Students can email tutors and ask questions. We will provide answers via email as much as we could. If students need a zoom meeting to discuss about their concerns or questions please email to request the zoom tutoring. 

Biddle Institute Advising help

University College is offering help to all Biddle Institute students through a Biddle Institute Advising course on Canvas.

Students will have to accept an invitation to participate. 

In this course, students participate in weekly group advising, work on developing their strengths and wellness activities.  

Biddle Institute students can register now for summer 2020 and fall 2020 classes. They may make an appointment to meet with an advisor by video conference or phone.

James B. Duke Memorial Library

The library will be closed through at least April 30, 2020. The archives are currently closed. You can still access online resources through the library's website. 

Remote access is available for all students with a valid JCSU email and password.  

Requests for interlibrary loans from our library's thousands of partner libraries can also be made on the JCSU library's website.